Frequently Asked Questions: My Member Card
Can I pick up my new cards from your office?
New member cards that are requested through the member portal will be automatically mailed to you directly.
When I request a new card, how many copies will be sent to me?
When a new member card is requested, a letter will be sent to you which includes 2 new cards.
Can I show my electronic card to my providers to have them bill you directly for their services? (ie: Dentists, Pharmacists, etc.)
Yes, your electronic member card on the member portal includes the required information for a provider to submit your claims electronically.
Can I save or send myself an electronic copy of my member card?
The electronic member card is only accessible through the member portal.