All About 211 Saskatchewan

Looking for a service or program in Saskatchewan and aren’t sure where to start? 211 Saskatchewan is here to help you navigate this sometimes-complex task, free and confidentially, ensuring you find exactly what you need.

We had a conversation with Kristin Nelson, Director of 211 Saskatchewan, United Way Regina, and United Way of Saskatoon and Area to learn more about 211 Saskatchewan and how residents in our province can use the platform to build on their health literacy skills.

What is 211?

211 Saskatchewan is a free, confidential service that connects individuals to human services in the province by telephone, text, online chat, or through a searchable website. When you call or text 2-1-1, or start a web chat session at sk.211.ca, you are connected with a trained and caring Service Navigator that will help determine which services are available and most appropriate to meet your unique individual needs. Alternatively, you can search for services through our website at sk.211.ca – information is all organized by need making it easier to find
what you’re looking for. This access to community, non-emergency health and government services is available 24/7/365. Over the phone, 211 is available in over 175 languages, including 17 Indigenous languages.

What role does 211 play in the community?

211 acts as the front door to support, helping people navigate an often complex network of services and programs to find what they need for their unique situation. 211 Saskatchewan’s service is available to everyone, free of charge. A key role for 211 is helping alleviate the challenge of determining which services are available and appropriate to meet various needs. This can be a valuable service for individuals looking for supports for themselves or a friend or family member, or for service providers finding supportive options for those they work with. In addition to connecting people to services and information, 211 collects valuable data on resources, needs and unmet needs that can assist in determining the most common needs in our province, as well as where needs are unmet because gaps in services may exist.

How is Saskatchewan Blue Cross involved in 211?

In 2021, 211 Saskatchewan received a generous three year sponsorship from Saskatchewan Blue Cross. This investment supports 211’s ongoing sustainability in our province. It ensures that we are here moving forward to support the people in Saskatchewan and be the front door that assists them in navigating services and finding the supports they need. Support from Saskatchewan Blue Cross will contribute to many people being supported and connected to local services in Saskatchewan.

How does 211 improve health literacy and wellness in Saskatchewan?

By ensuring people have a connection to services and information, 211 is supporting the well-being of people in our province. We are here to connect people to a variety of services in many different areas, including, but not limited to, mental health supports, addiction services, learning/education and employment programs, non-clinical health supports, early years information, supports for those experiencing interpersonal violence, food security, housing programs, basic needs supports, and many more.

To learn more about 211 Saskatchewan, visit sk.211.ca!

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