Contact us
Can’t find what you’re looking for here? We’re just a phone call away. Our Member Experience representatives are happy to assist you with any questions you have.
Looking for help with your new Member Portal? Start here.
Send us a message – please note, we are temporarily receiving high volumes of inquiries which may impact our response time.
Give us a call
Contact our Member Experience Centre at 1-800-667-6853. Our team is available Monday through Friday from 8 AM to 5 PM.
After-hours urgent support is available during the following hours:
- Monday through Friday: 5 PM to 8 PM
- Saturdays: 9 AM to 5 PM
- Sundays: 11 AM to 4 PM
To contact Blue Cross Travel Assistance, click here.
Toll-free:
1-800-667-6853 within Canada
Please note: We are temporarily experiencing high volumes of calls. Thank you for your patience. Please click here for online member self-service resources, or here for more information about the upcoming changes effective March 4, 2025,
Our Offices
Saskatoon
Physical address:
516 2nd Avenue North
Saskatoon SK S7K 2C5
Mailing address:
PO Box 4030
Saskatoon SK S7K 3T2
- Phone: 306-244-1192
- Fax: 306-652-5751
-
Hours
Member Experience Centre: Monday to Friday: 8:30 a.m. to 5 p.m.
In-Person: Monday to Friday: 9 a.m. to 4 p.m.
- Phone: 306-525-5025
- Fax: 306-525-2124
-
Hours
Member Experience Centre: Monday to Friday: 8:30 a.m. to 5 p.m.
In-Person: Monday to Friday: 9 a.m. to 4 p.m.
To contact Blue Cross Travel Assistance:
Annual, Individual, or Top-Up Travel Plans
- Toll-free within North America: 1-833-729-0186 (if unavailable, please call the number below)
- Collect in all other locations: 1-306-518-0145
VIP Travel or Group/Workplace Travel Plans
- Toll-free within North America: 1-866-330-3633 (if unavailable, please call the number below)
- Collect in all other locations: 1-306-667-5299